Terms and Conditions billion club – The Complete Guide for Malaysia Players

Billion club services are available only to individuals who meet the following requirements. We take our responsibility seriously to ensure the platform is not misused by those who are ineligible.

• You must be 21 years and above at the time of registration. billion club does not accept registrations from individuals below this age, without exception.
• You must be an individual registering on your own behalf — not on behalf of another person, company, or any other entity.
• You may not register or use the platform if you are legally prohibited in your jurisdiction from participating in online gambling activities.
• Each user is only permitted to hold one active account only. Registering multiple accounts is a serious violation that may result in the suspension of all associated accounts.
• Individuals who have applied for self-exclusion or an account block may not register a new account during the active exclusion period.

The registration process at billion club is designed to be straightforward, but we take security seriously. All information you provide during registration must be accurate, current, and truthful at the time it is submitted.

The Know Your Customer (KYC) process is an industry standard in trusted financial and gaming sectors worldwide. At billion club, we implement KYC not to create obstacles for players, but to protect you from identity fraud and ensure your winnings reach the right hands.

• You are required to submit a valid, unexpired copy of your national identity card (MyKad) or passport.
• Facial verification (selfie with document) may be required for certain verification levels.
• For withdrawals via bank transfer, you will need to verify ownership of the bank account being used.
• All KYC documents are processed within 24 business hours. KYC information is stored with full encryption and is not shared with third parties without your consent, except as required by law.
• Failure to complete KYC within the specified period may result in a temporary suspension of the withdrawal function.

Billion club supports a wide range of popular payment methods in Malaysia including local bank transfers, FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and selected crypto assets. All financial transactions are processed through secure, encrypted channels.

• Minimum deposit: RM20 for most payment methods.
• Minimum withdrawal: RM30. No processing fees are charged for local payment methods.
• Withdrawals can only be made to an account or digital wallet registered under the same name as your billion club account.
• billion club reserves the right to request additional verification for withdrawals exceeding certain thresholds.
• Funds deposited via certain methods may need to be withdrawn through the same method, depending on the relevant payment processor's policy.
• billion club is not responsible for any fees charged by your bank or third-party payment providers to your account.

Billion club offers a variety of bonuses and promotions from time to time to reward our players. Each promotion has its own terms and conditions clearly stated on the relevant promotions page. General conditions that apply to all bonuses are as follows:

• Wagering requirement determines how many times the total bonus amount must be "played through" before it can be withdrawn. This requirement varies by promotion type and will be clearly stated.
• Bonuses may only be used by the valid account holder and are not transferable or sellable to any other party.
• billion club reserves the right to void bonuses if there are signs of abuse, such as multi-account betting, arbitrage, or techniques designed to meet wagering requirements without taking genuine risk.
• Some games may contribute at a different rate (less than 100%) toward fulfilling the bonus wagering requirement.
• billion club reserves the right to modify, suspend, or terminate any promotion with appropriate notice to the players concerned.

All bets placed at billion club are subject to the specific rules of each game type and market. Detailed rules for each game are available within the platform. The following general rules apply to all betting activities:

• Bets that have been confirmed and accepted by the system are final and cannot be reversed except in specific defined situations (such as event cancellations).
• If a sporting event is postponed and does not resume within 12 hours of the original scheduled time, all related bets will be voided and stakes refunded.
• billion club reserves the right to void bets placed based on clearly incorrect odds resulting from technical errors or data entry mistakes. Affected players will be notified and stakes refunded.
• The use of automation software, bots, or any unauthorized tools to place bets is strictly prohibited.
• In Live Casino games, results announced by the dealer are final, subject to video recording review if required.

You are solely responsible for keeping your account login credentials secure. This includes your username, password, and two-factor authentication (2FA) code. billion club recommends the following steps to protect your account:

• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols. Do not reuse the same password across other accounts.
• Enable two-factor authentication (2FA) in your account security settings for an extra layer of protection.
• Never share your login credentials with anyone, including family members. billion club will never ask for your password via email or chat.
• Log out of your account after each session, especially when using a shared device.
• Report any suspicious activity or unauthorized access to our support team immediately.

Billion club will not be liable for any losses arising from a user's failure to maintain their account security, including sharing login credentials or ignoring security alerts issued by the platform.

To maintain a fair and safe environment for all players, billion club strictly prohibits the following conduct. Any violation may result in permanent account suspension or closure and the forfeiture of all balances and wins.

• Money laundering: Using the billion club platform as a channel for money laundering or any unlawful financial activity.
• Identity fraud: Registering with another person's identity or providing false information during registration or KYC.
• Exploitation of technical errors: Exploiting bugs, system errors, or technical glitches to gain an unfair advantage.
• Collusion: Colluding with other players to manipulate game outcomes or gain an unfair advantage in betting.
• Bonus abuse: Opening multiple accounts or using prohibited methods to claim bonuses repeatedly.
• Threats and harassment: Threatening, harassing, or behaving rudely toward billion club staff or other players.

Billion club supports players' right to manage their platform usage. There are several ways to limit or close your access to the platform:

• Temporary break: You can temporarily suspend your account (1 day to 6 months) through the account settings section without needing to contact support.
• Self-exclusion: For long-term self-exclusion (6 months or more, or permanent), please contact our support team. Accounts under self-exclusion cannot be reopened before the exclusion period ends.
• Closure by billion club: We reserve the right to close the account of any user who violates these terms, without prior notice in cases involving fraud or illegal activity.
• For accounts closed for non-violation reasons, any valid balance will be refunded after a compliance review within 14 business days.

Billion club strives to keep the platform running smoothly at all times. However, there are liability limits that every user should understand:

• billion club is not liable for any losses resulting from internet service disruptions, technical outages beyond our control, or third-party actions.
• In the event of a technical disruption during a live game, billion club will refund the unsettled portion of any bet based on valid system records.
• billion club does not provide financial advice or guarantee profits. All betting carries the risk of losing the amount wagered.
• Any claim against billion club must be submitted within 30 days from the date of the incident that forms the basis of the claim.

Billion club reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time. Changes take effect immediately upon being posted on the platform, unless stated otherwise.

For significant changes that materially affect user rights, we will provide at least 7 days' notice via registered email or in-platform notification before the changes take effect. Continued use of the platform after such notice constitutes acceptance of the updated terms.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or related to these Terms and Conditions shall first be resolved through negotiation, and if unsuccessful, through mutually agreed arbitration.