We take your privacy seriously. This document explains in detail the types of data we collect, why we need it, how it is used, and your rights as the owner of that data.
Introduction
Billion club understands that privacy is not something to be taken lightly. When you register and use our platform, you trust us with your personal information — and we do not take that trust for granted.
This Privacy Policy is written to give you a clear and honest picture of our data management practices. We have tried to avoid overly technical legal language, though some sections require a degree of legal precision. Our goal is for you to genuinely understand what happens with your data — not just tick the "I Agree" box without reading.
This Privacy Policy applies to all billion club platform users, including those accessing via the website, Android or iOS mobile app, or any other digital channel provided by billion club. By using our platform, you agree to the collection and use of information as described in this document.
This Privacy Policy may be updated from time to time. Any significant changes will be communicated to you via your registered email or an in-platform notification at least 7 days before taking effect. Continued use of the platform after that date constitutes acceptance of the latest version of this policy.
Billion club collects various types of data depending on how you use the platform. This data falls into several main categories:
Identity Data
Financial Data
Platform Usage Data
We does not store credit or debit card numbers directly. All card payment processing is handled by licensed third-party payment processors that comply with PCI-DSS standards. billion club only receives transaction tokens, never full card numbers.
Every piece of data we collect has a specific purpose. We do not collect data "just to have it." Below is a summary table showing the types of data and how they are used:
| Data Type | Primary Purpose | Legal Basis |
|---|---|---|
| Identity data | Identity verification (KYC), fraud prevention, age requirement compliance | Legal obligation |
| Financial data | Deposit and withdrawal processing, anti-money laundering compliance | Contract Execution |
| Usage data | Platform improvement, fraud detection, technical support | Legitimate interest |
| Communication data | Customer support feedback, delivery of important notifications | Contract Execution |
| Marketing data (with consent) | Relevant promotions and platform updates | User Consent |
We do not use your data to make automated decisions that have a significant impact on your rights without human intervention. Any major decisions, such as account suspension, always involve a review by our team.
Billion club does not sell, rent, or trade your personal data to any third party for their marketing purposes. Data sharing only occurs in limited situations as follows:
All third parties that receive billion club user data are required to sign a Data Processing Agreement (DPA) that meets international data protection standards. They may only use that data for the specific agreed purposes and may not share it further with any other party.
Billion club uses cookies and similar technologies to enhance the user experience and ensure the platform runs smoothly. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality. For the best experience, we recommend keeping essential and performance cookies enabled.
We invest seriously in data security. billion club's security infrastructure is built to the same standards used by licensed financial institutions, not just an ordinary gaming platform.
While we do everything possible to protect your data, no system is 100% impenetrable. Should any security incident occur that affects your data, we will notify you within 72 hours of the incident becoming known, in line with international best practices.
Billion club does not retain your data indefinitely. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires and there is no legal requirement to keep the data, we will securely delete or anonymise it.
You have the following rights regarding your personal data held by billion club. We are committed to fulfilling valid requests within a reasonable timeframe:
You may request a copy of all personal data we hold about you at any time. We will provide it in a readable format within 30 days.
If any data we hold is inaccurate or outdated, you have the right to request a correction. Basic information can be updated directly in your profile settings.
You may request deletion of your personal data under certain circumstances. Such requests are subject to our legal obligations to retain specific data.
You have the right to object to your data being used for direct marketing. You can opt out of marketing communications via your account settings or by contacting support.
You may request your data in a structured, machine-readable format for transfer to another platform if desired.
In certain circumstances, you may request that processing of your data be temporarily restricted while a dispute or review is pending.
To exercise any of the above rights, contact our support team via Live Chat on the platform or email us at [email protected]. We may require identity verification before processing your request to protect the security of your account.
As an online platform operating internationally, billion club may store or process your data on servers located outside Malaysia. This is standard practice in the global technology industry.
When your data is transferred across borders, we ensure protection equivalent to that described in this Privacy Policy. This is achieved through the following mechanisms:
Data related to your KYC and financial transactions is prioritised for storage in regions with data protection laws equivalent to or stricter than Malaysia.
If you have any questions, concerns, or requests regarding how billion club handles your personal data, we encourage you to reach out to us directly. Our team is ready to assist and committed to responding within a reasonable timeframe.
If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in your country.
Why Your Privacy Is Safe With Us
We do not merely comply with the law — we go beyond the minimum requirements to ensure your data remains secure at all times.
Every bit of data moving between your device and our servers is protected by SSL 256-bit encryption. Sensitive data in our databases is also encrypted separately.
Only staff who genuinely require access to specific data are permitted to do so. Every access is logged and periodically audited by our internal security team.
Billion club has never and will never sell or trade your personal data to any party for their marketing or commercial purposes.
Our platform undergoes regular independent security testing by certified third-party cybersecurity firms to detect and patch vulnerabilities before they can be exploited.
In the event of any security incident, we are committed to notifying affected users within 72 hours — well ahead of what most regulations require.
When your data is no longer needed, it is deleted using methods that ensure it cannot be recovered — not simply "removed" from a standard database.
Play with Confidence
Billion club builds trust through action, not just words. With the privacy and security standards we uphold, you can focus on what matters — enjoying the best gaming experience.